Student Technology Help Desk - Am I Eligible?

FREE Computer Support and Service is available to:

  • Currently enrolled students at the University of Miami
  • Alumni are eligible for some services for 60 days following graduation.

FREE FAX Service is available to:

  • Currently enrolled students
  • Faculty
  • Staff
  • Alumni
  • Exchange students

Additional Requirements for service to be performed:

  • Customer must present a CaneCard
  • Customer must sign a Service Waiver form for Drop-Off services.
  • Customer must provide the following:
    • AC Adapter
    • All necessary cables
  • If customer requires configuration of CaneNet_Wireless or CaneNet wired network, the owner of the system must be present.
  • Supported Operating Systems are:
    • macOS 12 or higher
    • Windows 10 or higher
  • In order to pick up a computer that has been dropped off, the user must bring a picture ID to verify their identity. Accepted forms of identification are:
    • CaneCard
    • State-issued Driver's license or ID card
    • Government-issued ID or Passport

Click any of the links below to explore more.