Student Technology Help Desk - Am I Eligible?

FREE Computer Support and Serivice is available to :

  • Currently enrolled students of the University of Miami
  • Alumni are eligible for service until July 31st of the following graduating year.

FREE FAX Service is available to :

  • Currently enrolled students
  • Faculty
  • Staff
  • Alumni
  • Exchange Students

Additional Requirements for service to be performed :

  • Customer must present a CaneCard
  • Customer must sign the Service Waiver form.
  • Customer must provide the following:
    • AC Adapter
    • CD/DVD-Rom Drive (if required)
    • All necessary cables and system CD's
  • If customer requires configuration of SecureCanes wireless or CaneNet network the owner of the system must be present.
  • Supported Operating Systems are:
    • Apple OSX 10.6 or higher
    • Windows 8.x, Windows 7, and Windows 10
  • (Gables Only) In order to pick up a computer that has been dropped off, the user must bring a picture ID to verify their identity. Accepted forms of identification are:
    • Cane Card
    • State issues Driver's license or ID card
    • Government issued ID or Passport

Click any of the links below to explore more.